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1.
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Orders: Orders will
become effective only when accepted by BRW Control
Systems. Orders will be filled at the prices that
are in effect at the time of shipment. BRW Control
Systems has no minimum billing.
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2.
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Initial Orders:
Initial orders will be shipped following a
completed credit card transaction, or C.O.D. (cash,
money order, or certified check only), until a line
of credit has been established. Credit application
forms are available upon request, and must be
submitted to, and approved by, BRW Control Systems
prior to the establishment of an open account. To
submit a credit application please click
here and fill out
the form.
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3.
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Open Accounts: No
order will be accepted on an open account basis
without previously established credit. Generally,
opening of an account, if approved, will take 5-10
days from the date the application is received.
Terms to those customers with approved credit are
Net 30 days, except when special arrangements have
been made between BRW Control Systems and the
customer. A customer's credit line will be
immediately suspended for past due accounts. Orders
shipped to past due accounts will only be shipped
C.O.D. All overdue amounts will be added to the
C.O.D. amount. A customer's credit line may be
raised, lowered, or suspended at any time,
depending on BRW Control Systems' evuluation of the
customer's ongoing credit line.
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4.
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Service Charges: A
service charge at the maximum rate allowed by law
may be imposed on all past due accounts.
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5.
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Sales Tax (California
customers only): Product will not be shipped to
customers without sales tax unless a certification
of exemption (resale card) is on file at BRW
Control Systems' corporate office.
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6.
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Shipping: All
shipments are F.O.B. BRW Control Systems'
warehouse, unless otherwise indicated. Unless "no
partial shipment" has been specifically requested,
BRW Control Systems reserves the right to partial
ship and back order any out-of-stock
item.
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7.
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Claims: All claims
for shortages or lost or damaged merchandise must
be made within three (3) days of receipt of the
merchandise. All claims for losses or damages
incurred in shipment shall be the responsibility of
the carrier, and should be placed with the
carrier.
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8.
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Returns &
Exchanges: No returns or exchanges will be
allowed without the prior approval of BRW Control
Systems. Unauthorized returns will not be accepted.
Merchandise returned for credit must include the
date of purchase and must be unused, undamaged, and
in the original unopened carton. All merchandise
returned for credit must be returned to BRW Control
Systems within 30 days from date of purchase, with
proof of purchase enlosed and with the shipping and
return charges prepaid.
All returns for credit are
subject to a twenty-five percent (25%) handling and
service charge. Acceptance of all returns is
subject to final inspection and approval upon
receipt by BRW Control Systems.
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9.
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Warranty: All BRW
Control Systems' controllers are warranted against
defects in materials and workmanship while used in
normal service for a period of one (1) year from
the date of sale to the original customer. Our
obligation is limited to the replacement of any
defective controller if the unit is returned,
transportation prepaid, to BRW Control Systems. All
other products are warranted against defects in
material and workmanship while used in normal
service for a period of ninety (90) days from date
of purchase.
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Prices and
specifications are subject to change without
notice. BRW Control Systems is not responsible for
misprints.
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